RETURNS & EXCHANGES
Our goal is for you to be 100% satisfied with your purchase from USVERSUSTHEM.COM. If for any reason you are not satisfied we would be happy to do an exchange or return for you. For a return or exchange, please follow the directions below.
If you purchased an item from USVERSUSTHEM.COM and want to exchange it for a different color, size or style, you can do so by emailing firstname.lastname@example.org after you have received your shipment and stating the request for exchange. All exchanges are dependent on current stock. Please note the item you would like to exchange for and we will confirm it's availability. Return the item, within 10 days of receiving a confirmation from us, to the address below with a copy of your original receipt. We will ship the new items to the original ship to address at no extra charge.
Item(s) purchased from USVERSUSTHEM.COM must be returned in new, unused condition with original tags still attached in order to receive a refund. To return an item(s) and receive a refund please email email@example.com with the items you wish to return and the reason for the return. We will then issue you a Return Authorization which you will need to print out and send back with the items. Customers are responsible for all shipping charges when returning an item(s). A refund will be issued in the original form of payment. Please note that we cannot refund the original shipping charges and all returns are subject to a 10% restocking fee.
All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:
Us Versus Them
Attn: Mail Order
41665 Eastman Drive #30
Murrieta, CA 92562